Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
friendly staff
great location
no air conditioning
lacks special amenities
7.0/10
Very good
Rooms
5.7
Location
8.3
Service
7.7
Dining
7.4
Guest reviews
7.0/10
based on 20 reviews
3.5/5
based on 467 reviews
7.5
7.5/10based on 1552 reviews
#3 of 7 hotels in Mariehamn based on Tripadvisor
Homer
United States,
May
2024
7.6/10
The hotel is perfectly located in the center of Mariehamn, making it convenient for exploring all the sights on foot. The rooms are simple with no special amenities, lacking air conditioning, but still offer a comfortable stay. The service is satisfactory with basic room services available. The dining experience includes high-quality dishes and refreshing apple juice from Åland.
Rooms
7.0
The rooms are basic with no special amenities but provide a comfortable stay.
Service
7.0
The service is satisfactory, offering standard room services.
Location
9.0
The hotel is centrally located in Mariehamn, making it convenient to reach all the attractions.
Dining
8.0
The dining experience offers high-quality dishes and fresh apple juice from Åland.
Facilities
7.0
The hotel facilities are sufficient for a comfortable stay.
Janet
United Kingdom,
May
2024
8.2/10
This hotel is very convenient as it is centrally located in Mariehamn. The rooms are spacious and clean, but unfortunately, there's no air conditioning which can make it quite hot inside without proper circulation. The service was exceptional with room service available, and the staff was friendly and efficient. The dining experience was delightful, especially with the fresh apple juice from Åland included. The facilities were modern and well-maintained, offering guests a pleasant stay.
Rooms
7.0
The rooms were spacious and clean without air conditioning, making it a bit uncomfortable in the hot weather.
Service
9.0
The service was exceptional with room service available, and the staff was very friendly.
Location
8.0
Being centrally located in Mariehamn, the hotel offers easy access to explore the capital conveniently.
Dining
9.0
The dining experience was delightful, especially with the fresh apple juice from Åland included.
Facilities
8.0
The facilities were modern and well-maintained, contributing to a comfortable stay.
Jason
United States,
May
2024
6.6/10
My stay at the hotel was decent, but there were some drawbacks. The location is excellent, right at the center of Mariehamn, but the lack of air conditioning made the room uncomfortably hot. The service was satisfactory, though there were no special amenities in the rooms. The dining experience was pleasant with fresh apple juice from Åland but could have offered more variety. Overall, a mixed experience with some positives and negatives.
Rooms
6.0
The room was without aircon, resulting in the same hot conditions and no special amenities.
The hotel is right at the center of Mariehamn, which is convenient for exploring the city.
Dining
7.0
The dining experience was good with fresh nice apple juice from Åland included, but the options could have been more diverse.
Facilities
5.0
The hotel lacked adequate ventilation and cooling facilities for the rooms.
Jonathan
United Kingdom,
April
2024
6.8/10
The hotel had a convenient location in the city center, making it easy to explore all the sights on foot. The rooms were adequate but lacked air conditioning, which made the stay quite uncomfortable in the hot weather. The service was decent, offering basic amenities like room service and housekeeping. The dining experience was pleasant, with delicious homemade pastries served. However, the lack of proper ventilation and air circulation in the rooms was a significant drawback, impacting the overall comfort of the stay.
Rooms
5.0
The rooms lacked air conditioning, leading to uncomfortable conditions in the hot weather.
Service
7.0
The service was decent, providing essential amenities like room service and housekeeping.
Location
8.0
The hotel was conveniently located in the city center, making it easy to access all the attractions nearby.
Dining
8.0
The dining experience was pleasant, with delicious homemade pastries served.
Facilities
6.0
The hotel offered basic facilities, but the lack of air conditioning in the rooms was a major downside.
Brian
United Kingdom,
April
2024
7.4/10
The hotel is very centrally located, making it super convenient to explore the city. The rooms are a bit uncomfortable without air conditioning and lack special amenities, but service is top-notch. The dining experience offers globally inspired dishes but misses a few key elements. Overall, a decent stay with a few minor drawbacks.
Rooms
6.0
The rooms are in the same hot condition without air conditioning and no special amenities.
Service
9.0
Service like room service, dry cleaning, housekeeping, and laundry was excellent.
Location
8.0
The hotel is in the center of town, close to everything in the central city.
Dining
7.0
The dining offers globally inspired dishes, but it lacks a bit in certain areas.
Facilities
7.0
The facilities meet basic needs but nothing exceptional.
Edwin
United States,
March
2024
7.0/10
The hotel is centrally located in Mariehamn, very close to everything in the city center. The rooms lack proper air circulation, which makes them quite hot and without special amenities. On the positive side, the dining experience offers fresh apple juice from Åland, but the facilities could have more to offer. Overall, it's a convenient place to stay but has some room for improvement.
Rooms
5.0
The rooms were quite hot due to a lack of air circulation and lacked special amenities.
Service
7.0
The service was good overall with room service and housekeeping available.
Location
9.0
The hotel is in a great location, close to the Mariehamn pedestrian area and all areas in Mariehamn.
Dining
8.0
The dining experience included fresh apple juice from Åland, which was a nice touch.
Facilities
6.0
The hotel facilities could be improved to enhance the overall guest experience.
Jack
United States,
March
2024
7.4/10
The hotel is perfectly located right at the center of Mariehamn, making it convenient to explore the city. However, the friendly and attentive service compensates for this drawback. The dining experience offers fresh apple juice from Åland, adding a touch of local flavor to your stay. Overall, the hotel provides good value for money but could use some improvement in room amenities.
Rooms
6.0
The rooms do not have air conditioning, and air circulation is poor, making them uncomfortable in the same hot condition.
Service
8.0
The service was friendly and attentive, making my stay pleasant.
Location
9.0
Being right at the center of Mariehamn, the hotel offers easy access to all the city's attractions.
Dining
7.0
The dining experience includes fresh and nice apple juice from Åland, a delightful local touch.
Facilities
7.0
The hotel facilities are basic, without special amenities, but sufficient for a comfortable stay.
friendly staff
no air conditioning
Bob
United States,
February
2024
6.8/10
The hotel is conveniently located in the center of Mariehamn, making it a great choice for exploring the city. The rooms are basic without air conditioning or special amenities, but they are suitable for a short stay. The service is efficient, offering essential facilities like room service, dry cleaning, housekeeping, and laundry. The dining experience includes fresh apple juice from Åland, providing a nice touch to meals. The facilities are decent, although not luxurious. The value for money is reasonable for what the hotel offers.
Rooms
6.0
The rooms are simple and lack air conditioning and special amenities, but they serve their purpose. The lack of air circulation can be uncomfortable in hot weather.
Service
7.0
The service is efficient and provides essential amenities like room service, dry cleaning, housekeeping, and laundry. The staff is friendly and responsive to requests.
Location
8.0
The hotel's location in the center of Mariehamn is convenient for exploring the city and its attractions. Being right in the center offers easy access to local amenities.
Dining
7.0
The dining experience includes fresh apple juice from Åland, which adds a nice local touch to the meals. While not gourmet, the food provided is satisfactory.
Facilities
6.0
The facilities are standard and functional, offering the necessary services for a comfortable stay. While not luxurious, they meet basic needs.
James
United States,
February
2024
6.6/10
The hotel is conveniently located in the heart of Mariehamn, close to the pedestrian area and shops. The rooms lack proper ventilation and amenities, which can make them uncomfortable in hot weather without air conditioning. The dining offers fresh apple juice from Åland, but the overall experience is somewhat limited. The facilities are decent with a modern touch, but the lack of air circulation in the rooms is a drawback that affects the overall stay.
Rooms
5.0
The rooms were in the same hot condition without aircon, making it uncomfortable for airflow.
Service
7.0
The service provided, including room service and housekeeping, was satisfactory.
Location
8.0
The hotel's central location in Mariehamn provides easy access to the town's amenities.
Dining
6.0
The dining experience offers fresh apple juice from Åland but lacks variety and excitement.
Facilities
7.0
The modern facilities enhance the overall stay, though the lack of air circulation in rooms can be a downside.
Thomas
United States,
February
2024
7.2/10
The hotel is located right at the center of Mariehamn, making it very convenient and close to everything. The rooms lack air conditioning, which can make the stay quite hot and uncomfortable. However, the absence of special amenities contributes to a simpler experience.
Rooms
5.0
The rooms are in the same hot condition without air conditioning and without special amenities.
Service
7.0
The service provided, including room service, dry cleaning, housekeeping, and laundry, was satisfactory.
Location
10.0
The hotel is right at the center of Mariehamn, within walking distance of all sights. The location couldn't be more ideal.
Dining
8.0
The dining experience offers fresh, nice apple juice from Åland, which adds a pleasant touch to the meals.
Facilities
6.0
Henry
United Kingdom,
January
2024
7.0/10
The hotel is centrally located, making it convenient for exploring the capital and the island of Kumlinge. The rooms lack air conditioning which affects comfort, but the overall value for money is reasonable. The dining experience offers refreshing Åland apple juice but could be more diverse. The staff provides good service, and the facilities are satisfactory.
Rooms
6.0
The rooms are without aircon and ventilation, leading to a hot and somewhat uncomfortable environment.
Service
7.0
The staff provided decent service during my stay.
Location
8.0
The hotel's central location offers easy access to key attractions in the city.
Dining
7.0
I enjoyed the fresh apple juice from Åland though more variety in the menu would be appreciated.
Facilities
7.0
The hotel facilities are adequate for a comfortable stay.
Tony
United Kingdom,
January
2024
8.2/10
The hotel is in a great location, very close to the Mariehamn pedestrian area and all areas in Mariehamn. The rooms are clean and comfortable, but without aircon, resulting in the same hot condition without proper air circulation. The service is efficient, with room service, dry cleaning, housekeeping, and laundry available. The dining experience offers fresh nice apple juice from Åland, but the Neapolitan pizza could be improved. The facilities are well-maintained, offering a modern and quiet atmosphere, but air conditioning is missed.
Rooms
8.0
The rooms were clean and comfortable but without aircon, resulting in the same hot condition without proper air circulation.
Service
9.0
The service is efficient, with room service, dry cleaning, housekeeping, and laundry available.
Location
9.0
The hotel is very close to the Mariehamn pedestrian area and all areas in Mariehamn.
Dining
7.0
The dining experience offers fresh nice apple juice from Åland, but the Neapolitan pizza could be improved.
Facilities
8.0
The facilities are well-maintained, offering a modern and quiet atmosphere, but air conditioning is missed.
Brad
United States,
January
2024
7.0/10
The hotel is conveniently located right at the center of Mariehamn, within walking distance of all sights. The rooms lack air conditioning and special amenities, making them uncomfortable in the same hot condition. The service is attentive and reliable, offering room service, dry cleaning, housekeeping, and laundry. The dining experience includes fresh nice apple juice from Åland, which is a nice touch. The facilities are basic, lacking special amenities.
Rooms
5.0
The rooms are without air conditioning and have no special amenities, making them uncomfortable in the hot condition.
Service
8.0
The service is attentive and reliable, offering room service, dry cleaning, housekeeping, and laundry.
Location
9.0
The hotel is conveniently located right at the center of Mariehamn, within walking distance of all sights.
Dining
7.0
The dining experience includes fresh nice apple juice from Åland, which is a nice addition.
Facilities
6.0
The facilities are basic, lacking special amenities.
Ronald
United Kingdom,
January
2024
6.0/10
The hotel is located in the center of town, close to the island of Kumlinge. The rooms lack proper air circulation and special amenities, making the stay quite uncomfortable in the hot conditions. Although the price is reasonable, the absence of air conditioning adds to the discomfort.
Rooms
5.0
Rooms lack air circulation and special amenities, making it uncomfortable without air conditioning.
Service
7.0
Location
6.0
The hotel is conveniently located close to the island of Kumlinge, but the rooms' hot conditions affect the overall experience.
Dining
8.0
Facilities
5.0
clean
hot rooms
Christopher
United States,
December
2023
7.2/10
The hotel is centrally located in the heart of town, within walking distance of all major sights and close to the bustling Mariehamn pedestrian area. The rooms lack proper air circulation as there is no air conditioning, leaving them uncomfortably warm, but the price is reasonable considering the prime location. The service is notable for its attentiveness, offering room service, dry cleaning, housekeeping, and laundry. The dining options include daily fresh fish and refreshing Åland apple juice, adding to the value for money.
Rooms
5.0
The rooms are in the same hot condition with poor air circulation as there is no air conditioning.
Service
9.0
The service is attentive and efficient, offering room service, dry cleaning, housekeeping, and laundry.
Location
8.0
The hotel is conveniently located in the center of town, within easy reach of all sights and near the lively Mariehamn pedestrian area.
Dining
7.0
The dining experience is enhanced by included fresh Åland apple juice and daily fresh fish, contributing to the value for money aspect.
Facilities
7.0
The facilities provide a range of conveniences and services, making the stay comfortable despite the room conditions.
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